Overview

Guest reviews

TripAdvisor rating 4.2 from 1519 reviews

TripAdvisor Traveller Rating. Based on 1519 reviews.

Excellent
55.4% 841
Very good
21.1% 320
Average
12.5% 190
Poor
6.5% 99
Terrible
4.5% 69
  • Location 4.8
  • Sleep Quality 4.2
  • Rooms 4.0
  • Service 4.4
  • Value 4.0
  • Cleanliness 4.2

Watch Out for WHO enters your room

Warning to all future guests. We we're staying in the Hotel for four night and Had asked for cleaning services only on thr 3rd day. As we Had an evening appointment andd were to leave early on the fourth day we Had fully packed our bags before WE left for our evening appointment. Arriving Home the next day unpacking our bags I noted my spare wrist watch (Ulysses Nardin) and all of my golden cufflings Had disappeared from my carry on bag. Apparently the bag Had been thoroughly search and the items were "removed" from the bag. There we're No signs of a forced entry into our room. and everything else seemed to BE in Order. WHO could possibly have entered the room and remove These items from my bags without leaving any traces???? My total loss was in excess of € 10.000. So Future guests keep a very Close look on whatever you bring and leave in your room.

Adventurer288704 1

Not Recommended

Most impersonal hotel I have ever stayed in. Arrived, reception checked id then sent me to the self check in terminal. Didn't welcome us, didn't let us know when or where breakfast is, or any of the facilities within the hotel. Just showed us on the street the door to the apartment and that's it. Check out, same thing. Terminal again and when I returned the keys the lady never asked how the stay was or said hello, have a nice day. Balcony covered in cigarettes and other smokables not cleaned from last guest. Lots of things left in fridge and freezer from previous guests. On Day 2 lady emptied the bin but of course didnt put a new trash bag inside. Had to call for toilet paper and coffee. Just outrageous for this price. This is an emotionless hotel with staff who just dont care. I would never ever stay here again. Zero personal touch.

Sheri L 2

Second stay

Second time staying here. first time in a small double room on the second floor, this time a standard room on the 3rd floor, over all hotel is amazing staff are very nice and hotel is kept clean, tidy and smelling nice. The bed rooms are amazing especially the standard double bed specifically room 390 unbelievable view, great location 10-15 minute walk from the centraal station and 30 seconds around the corner from the ice bar everything else is in 5-10 minute walking distance. Will be back!

Jessica M 5