Overview

Guest reviews

TripAdvisor rating
                        3.5 from 3968 reviews

TripAdvisor Traveller Rating. Based on 3968 reviews.

Excellent
22.9% 910
Very good
38.0% 1509
Average
23.0% 913
Poor
9.5% 376
Terrible
6.6% 260
  • Location 4.5
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
  • Cleanliness 3.5

Excellent location

We stayed here in March for 3 nights. The hotel is in the centre of of bars, coffee shops, restaurants and right round the corner from the Ice Bar. The hotel is clean, and the staff are very polite and can’t do enough for you. The room is equipped with an en suite, iron, coffee machine and air con/heater. 100% would stay again.

AbbyLH7 5

Very hepful

We booked this hotel through Expedia in February pre Covid. They have very kindly let us change our booking until next year even though on Expedia it states no refunds or booking changes. They have been very understanding of the current travelling climate and we can’t wait to go here next year. My friend has stayed here as she says it’s lovely with a perfect location. Thanks for all your help Sigrid.

Fairy1344 4

Book with caution

we booked this hotel in good faith in January 2020. Flybe had just announced a new route from Newquay airport - very local too us, and the flight times were perfect. 3 weeks later Flybe went bust ( so nothing to do with Covid pandemic). This hotel has refused point blank to help us. If you are unsure in anyway - DO NOT BOOK

Susannah44 1