Overview

Guest reviews

TripAdvisor rating
                        3.5 from 3958 reviews

TripAdvisor Traveller Rating. Based on 3958 reviews.

Excellent
22.8% 904
Very good
38.0% 1506
Average
23.1% 913
Poor
9.5% 376
Terrible
6.5% 259
  • Location 4.5
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
  • Cleanliness 3.5

Apartments at Eden Hotel

My husband and I spent a long weekend in Amsterdam and booked the Eden Hotel. The hotel informed us a couple of days prior to check-in that the hotel was under renovation but they could offer us an apartment just next door, with a view of the canal, at no extra charge. We were delighted as the view from the room was incredible! The hotel is centrally located, at most a 25 minute walk to Museumplein, but much closer to Dam Square and the De Wallen area. Rembrandtplein is only a couple of minutes from the hotel with many dining options. I couldn't give the hotel an "excellent" rating as our room never got serviced, even though we had the "service room" sign on the door. Also, our apartment had an odd set-up in that the toilet was separated from the shower/sink area - not a huge deal, except the steps leading to the shower were steep. Other than that, we thoroughly enjoyed our stay at the Eden.

OneLoveWanderer 4

Lived up to expectations

First time in Amsterdam, we booked this hotel after hearing positive reviews. It certainly lived up to expectations, very ideal location, close to a number of very nice restaurants, coffee shops, bars, takeaways and ice cream parlours etc. Within walking distance to a number of tourist attractions, nice facilities within the room and you felt very safe at night with a swipe card to gain entry to the hotel reception and to the lift. Slight negative, is that at the back of the hotel a tram track runs right outside the hotel, can imagine that would be a problem for “light sleepers” and on our last day, they were using power tools to fix things and ripping up the old carpet which was annoying. All in all, would come back to this hotel when visiting Amsterdam again, I thoroughly enjoyed my time over there and the hotel was great.

JTAP1994 4

Tanya

Received excellent service during this Covid19 Pandemic. Refunded us without any hesitation due to the lock down. They will definitely see us in 2021. Such amazing work done by the administration department.

tanyav751 5