Overview

Guest reviews

TripAdvisor rating
                        3.5 from 3828 reviews

TripAdvisor Traveller Rating. Based on 3828 reviews.

Excellent
22.0% 843
Very good
38.4% 1469
Average
23.5% 899
Poor
9.6% 366
Terrible
6.6% 251
  • Location 4.5
  • Sleep Quality 4.0
  • Rooms 3.5
  • Service 4.0
  • Value 3.5
  • Cleanliness 3.5

Would stay again!

I didn't know what to expect when booking as it was very cheap. But was happy with what I got. Lovely large lobby with friendly staff. Rooms were lovely, large and clean. Gorgeous bathroom. Nespresso coffee maker and tv in each room. Had visited my friends rooms also and they were all the same. One day there was free hot chocolate on offer which was nice. Only downfall is that the ice machine on my floor or the next didn't work so had to walk to the top to get it.

solotraveller1997 5

Don't Do It

First off, the photos make it look very spacious and inviting... it is not. Our room could barely fit 2 adults comfortably. We found black hairs in our mugs and our bathroom had a foul odor for 3 nights we were there. They only give you one pillow per person and they are hard as a rock. Getting more towels and soap is not likely either. We had a terrible draft noise at all hours of the night they kept us up. We had a terrible experience and would not recommend.

marcur20 1

Fabulous

We arrived on the Thursday afternoon and were shown to our room. It was our anniversary and I had told the hotel this when I booked we were greeted with balloons, champagne and cakes excellent start to our holiday. Or room was lovely really clean well stocked amenities beds very comfy and a large bath . We're booked into the hotel restaurant bits the front desk they were professional and friendly and nothing was too much trouble. We had breakfast there was plenty of choice all cooked and presented well. Fresh omelettes and fried eggs. The bread selection was vast and fresh . The location is excellent within walking distance of the trams. Brilliant public transport . We had a fantastic stay and will return in the future.

KerrieM463 5