Overview

Guest reviews

TripAdvisor rating 4.2 from 1513 reviews

TripAdvisor Traveller Rating. Based on 1513 reviews.

Excellent
55.5% 840
Very good
21.2% 320
Average
12.6% 190
Poor
6.4% 97
Terrible
4.5% 68
  • Location 4.8
  • Sleep Quality 4.2
  • Rooms 4.0
  • Service 4.4
  • Value 4.0
  • Cleanliness 4.2

Great location

Great hotel close to all amenities. The room we had booked was good but lot smaller than we realised, so upgraded(very reasonable price) to larger twin which had everything we needed. Comfortable to come back to after a long day walking and siteseeing. Didn't have meals so can't comment on food, although passing restaurant in the morning was very noisy. Only downside was little self service snack shop was very expensive .

Tour779758 4

Not great

The hotel itself is clean and spacious, however the rooms are not up to the same standard. We booked a small double and at first stayed on the ground floor- the room was tiny, dusty and there were hairs and tobacco in the bed. The bathroom door was filthy and separated from the rest of the room by a glass door that did not lock. There was barely any light in the room and the lamps by the bed did not work. We asked to change rooms and the staff kindly moved us to a room on the fourth floor the following day. The new room was slightly bigger, but the shower and bathroom sink did not drain properly. There was dust everywhere and again the same issue of barely any natural light in the room. The one positive is it’s in a great location and we found it was not very noisy. Check in and check out was very easy and straightforward.

Lia W 3

Really nice hotel In a good location

We had a great stay at this hotel. We paid for a superior twin room and was perfect, everywhere was clean, beds comfy and bathroom had essentials. Only thing we did notice is the shower glass isn’t very effective as after a shower water was all over the floor. The hotel is very nice and modern, we only ate at the breakfast buffet and it was really nice a good selection of food. Loved the addition of the pool and air hokey table. Having a shop in the hotel is really good for essentials and snacks however it is very expensive in there, 2 bottles of water and a packets of crisps was $13 ( however everywhere in Amsterdam is expensive). The staff are really nice, the man at the front desk when we arrived was so welcoming and looked very happy. The hotel is in such a good location as well, a short walk to everything, no need to take the metro or a taxi. All in all was a really nice hotel in a very good location and would recommend to people!

Macy C 4