About Eden Hotel Amsterdam

  • In the middle of the vibrant city centre
  • Walking distance from all attractions
  • Good accessibility by public transport
  • Extensive facilities under one roof

With a location along the famous Amstel river, the 4-star superior Eden Hotel Amsterdam brings together tranquility and energy. What used to be a sugar refinery and chocolate factory, and later became part of Amsterdam's theatre district, is now an eclectic hub for tourists, digital nomads and business travelers.

In various ways, the hotel pays tribute to the rich history of this special location in the beating heart of Amsterdam. From the theatrical Burlesque rooms to the Centre Stage, where you can enjoy breakfast, drinks, lunch and snacks. Together with a Michelin-starred restaurant, food corner and underground listening bar - you don't really need to leave the hotel to experience the buzzing Amsterdam city life.

Would you like to know more about the rich history of Eden Hotel Amsterdam? Then click on the button below.

Trip down memory lane
Eden Hotel Amsterdam Lobby
Eden Hotel Amsterdam Lobby
Eden Hotel Amsterdam Restaurant

Join us for a walk through the hotel:

View in 360 degrees

Hotel reviews

TripAdvisor rating 4.2 from 1508 reviews

TripAdvisor Traveller Rating. Based on 1508 reviews.

Excellent
55.6% 839
Very good
21.0% 317
Average
12.5% 188
Poor
6.4% 96
Terrible
4.5% 68
  • Location 4.8
  • Sleep Quality 4.2
  • Rooms 4.0
  • Service 4.4
  • Value 4.0
  • Cleanliness 4.2

Eco Hotel - room servicing cop out

Upon arrival we were bombarded with info about this being an Eco Hotel, however, due to a stressful time at the airport waiting for luggage (I won’t go into detail) we did not really listen to what we were being told, however, we soon learnt what this meant. On the following morning of our stay we had to ask for caffeinated coffee pods as all we had were decaffeinated pods. We got the replacement pods after 4 pm. We had dirty towels until our 3rd day and we got them changed as we had to notify a housekeeper that we were running out of toilet paper. She kindly changed the towels when replenishing what we needed. This again happened after mid afternoon. We washed our own cups and glasses in the bathroom (please note the cups are about 4 mouthfuls of tea or coffee in size as are the glasses). This Eco thing is a cop out we’ve never stayed in a hotel where you’ve had to physically ask someone for clean towels, clean cups /glasses or toilet paper. The bathroom was also extremely dark (with the lights on). We would not class this hotel as 4 star accommodation, mainly because of the Eco/we don’t want to clean your room status. Good points: the hotel is in a good location and the bed was very comfortable.

Nicola P 3

4 day stay at Eden hotel hotel

Stayed for 4 nights to celebrate a wedding anniversary. The hotel is situated in a good location overlooking the canal with easy access to transport and canal tours . Close to Dam Square and the shopping areas. The hotel is certainly not a four star hotel in my opinion. There are quite a few negatives . I understand that in an old building rooms may not be regular size or shape so no problem there. On arrival we were informed that the hotel was eco friendly and would only be serviced on request . This to me is a cop- out as it allows them to provide a lower class of service than a four star should be giving. I can't imagine how a room for 2 people would not require towel changes at least once ( any hotels I have used would check the room and change any towels left on the floor - replenish tea and coffee with new cups ) we got no service -dirty cups and spoons . The main problem for us was that despite contacting reception four times on our second day and being assured that cups etc would be replaced immediately it only happened after a last and fairly strong phone call to a manager. ( one of the cups was not washed) At this point I requested an upgrade to compensate for the poor service -this was done and we were given a room with a canal view - this room was fine with more room. To try and avoid the problem again we asked for the room to be serviced next morning -this was not done . We had to ask for new cups which we received. The problem here seems to be poor communication between reception and cleaning staff who seem to be contractors and not direct Hotel employees with some friction between contractors and the hotel . As regards the breakfast- food was fine but was disappointed that there was no table service for teas and coffees - people queing at machines for hot drinks with people walking about with hot drinks . Due to the above I would not return to this hotel and would not recommend it.

Donald B 2

It is all about location if you stay here

We stayed two nights in the Eden. There are definite pros and cons to choosing this hotel. Pros Very convenient location for walking in old town and taking public transportation. The room was spacious and the bed larger than an American queen and comfy The staff is friendly Cons Our room was facing a side street which was very, very noisy especially at night. #594 The room needed maintenance on several items, for example the air conditioning unit was inoperable , the dual flushing toilet only had one side that worked The cost for the room was excessive for the level of accommodation except for the location Be aware that there are no American style outlets for electricity in the room.

CherylandPaul2015 3